Marine Industry Certified Dealerships have been evaluated in each of the below areas by an independent third-party consultant. To maintain certification, they must recommit and be reevaluated every year.
What does certification mean to us? It means that Staten Island Yacht Sales has met the highest and most demanding standards for product selection, cutting edge technology and service. Most importantly – and you need to know this – we have not only met, but have raised the bar on the standards of impeccable customer service we offer to our customers.
What does certification mean to you? When you contact a Marine Industry Certified Dealership you have the assurance that they have been found to meet the highest standards in the industry. When you come to Staten Island Yacht Sales you can be confident that your yacht buying experience will be thoroughly enjoyable and comfortable, with no pressure other than to please you.
Staten Island Yacht Sales is one of a select few Marine Industry Certified Dealerships in the country. We are extremely proud of this distinction. Designation as a Marine Industry Certified Dealership neither comes lightly nor is it easily earned. Qualification demands 100% dealership commitment to an extremely high standard of excellence and continuous improvement in all departments of a dealership, their product lines and service, and especially service after the sale. In fact, one of the primary benchmarks that have to be met in order to qualify is an impeccable customer service rating.
Meeting and exceeding customer expectation is only the broad brush. A certified yacht dealership is expected to enhance the buying experience by graciously appreciating the lifestyle and quality of personal attention the discriminating yacht buyer demands. That facet of the yacht dealership business in one in which Staten Island Yacht Sales excels.